Frequently Asked Questions
See our answers to frequently asked questions
By internet : Choose your type of location or pitch, fill in the formulary and validate with your credit card. A deposit of 25 % and 30 € application fee will be asked.
You will receive a confirmation of your reservation or a refusal as soon as possible. If you choose to pay by bank transfer, a confirmation mail will be sent with our IBAN number, so that you can make your payment.
By phone : We are here to answer your questions: 00334.75.94.63.63.
The balance of your stay need to be payed 30 days before your arrival.
By Internet: Get your external case number and your credit card, click on the tab ‘balance payment’ on our website.
Par bank transfer:
RIB : 13506 10000 18394787000 35
IBAN : FR76 1350 6100 0018 3947 8700 035
SWIFT code : AGRIFRPP835
The application fee is 30€.
Next to your reservation, you can signal your preference or what kind of pitch you would like. We will do our best to assign you a pitch which correspond to your awaitings. If you really want a specific place, a ‘favorite place’ option can be subscribed. We will send the available places after a full reservation.
CB, Mastercards, Maestro and Visa cards (starting from 10€) or cash.
In the low season you can install yourself just after to have register at the reception.
In the high season, you can arrive from 2:00pm.
The payment needs to been done before your ariving. No refund will be made of any subscription. If you have not reservate in advance, you will need to indice how many days you will stay and pay in advance also.
In the high season, the arrivals are from 14pm to 7pm. If you arrive before, the priority is for the departures. We will help you when possible to finsih all the formality’s before installing in your location and before you can have acces to the aquatic space…
During the low season you can arrive at different hours according the availability’s.
In the high season, the departures starts at 8:00 until 10:00 max. You need to make an appointment for the inventory of the situation according to the schedule.
In our locations, animals are forbidden. During the low season, animals are accepted on the campsite pitches against a suplement pay (1st and 2end categorie animals forbidden).
The campsite is situated in the south of the department and has a warm, Mediterranean atmosphere. Hot and dry during the summer and sunny during the spring.
No, the campsite is by the river and has a direct access.
Yes, the aquatic space opens from April to September, From the opening to the closing of the campsite. The swimmingpool and paddling pool are both heated.
No, swimming shorts are forbidden. Only swimming-trunks and swimming suits are allowed in the swimming pool.
Yes, gas and electric barbecues are allowed. Coal barbecues are forbidden by prefectoral. We rent gas barbecues.
All our locations are equipped with a fridge, microwave, kitchen sink, heating element, dishes, kitchen utensils, casseroles, wooden terrace, set of garden furniture, a parasol, a sunbath…
The sheets are not included in the rent, you have the possibility to rent them when you arrive or when you reservate your location. Pillows and duvets are included in the rent.
Yes, every location and pitch on our campsite have a place to park one car. Only one car by location is allowed on the campsite, if you have a second car, you will need to park it on the parking in front of the campsite.
Unfortunately, it’s not possible to get to install on the campsite. You need to wait the opening of the reception the next morning.
The visitors are accepted in a strict framework of regulation from 10h to 23h. They need to go by feet after to have park their car on the parking in front of the campsite.
Every visitor needs to be presented by the client concerned at the reception before entering the campsite. To use the services of the campsite they need to pay an entree.
For everyone’s security the visitors are required to wear a bracelet which we will gave them when they arrive at the reception.
- Persons who refuses wearing a bracelet are not allowed to enter  the campsite.
- Anyone seen without his bracelet will be immediately brought to the entrance of the campsite. The management reserves the right to refuse entry to anyone whose presence may affect seriously the security, good morals and the calm of the campsite.
Our mobile homes are made for a maximum number of people, including children and babies. Each additional person will be refused in the rental.
The kids club accept children starting from 5 years old autonomous, the kids club is not a day care…
No, when you arrive at the reception, we will give you a bracelet which you need to wear during all your stay required.
The bracelet will cost you 5€ if you lose it.